Confused re subscription

General · 4 replies · 253 views · 5 followers

Ali

3 months ago

Hi, I paid for a 12 month subscription thinking I could watch member only episodes on YouTube, but can't, I'm very disappointed that I can only watch members content on my phone. I was hoping to watch these paid for episodes on YouTube on my TV. I don't have a smart TV so can't cast content from my phone 😔 Any advice please? Many thanks, Ali.

2 Likes

Patricia Ardoin

27 days ago

Hi Ail, honey I'm a senior citizen do not know a LOT about technology, however I love Chris Hanson and what he's doing for our communities. However, I'm having the same issue that you are having the only difference is I am not able to view it on my phone tablet computer or TV AS A PAID MEMBERSHIP OF $4.99 MONTHLY🤬🤬

Shawn Rech Mod

3 months ago

The full membership, which includes every episode of every show on all of our apps (seven of them) is what you purchased.

The YouTube membership only includes Takedown and costs more than you paid.

We can't combine the customer base because they are each controlled by a third party.

We really appreciate your support.

Patricia Ardoin

27 days ago

Thank you Ali, So how do I cancel the pre paid $4.99 monthly subscription I signed up for PLEASE!!

Ali

3 months ago

Thanks for your reply. So I can view all on this website on my phone?
Thanks

Elliott Raez

3 months ago

They also have an app on fire stick and some smart TVs

1 Like

Shawn Rech Mod

3 months ago

Yes, correct. And on Roku, Samsung and a few others.

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Karen Heflin

3 months ago

Ok now it's me who's confused. I have a Samsung TV so shouldn't I be able to connect my phone to TV for trublu?

Elliott Raez

3 months ago

Probably can but fyi if you have a fire stick they do have an app in that. Also you can use a usb cord to put your laptop on toa television

1 Like